GenZ employees have grown up writing texts and social media posts, hence they may not be familiar with the conventions of writing in a business setting. Abbreviations, emojis, and a lack of punctuation may be a commonplace in social media, but they can come across as unprofessional in workplace communications. Udemy 2019 Workplace Boundaries Report found that 37% of employees believe their coworkers are too informal while messaging.

With VCL Advantage employers can offer written Business Communication programs that are relevant to their employees needs.