Though tough conversations “are not black swans”

Though tough conversations “are not black swans.” Says Jean-Francois Manzoni, Professor of HR and Organizational Development at INSEAD.

How prepared are your leaders and managers to handle them in a way that produces a better outcome. And keep the business relationships intact.

At #VCL we enable your leaders to frame the difficultconversations in a positive and compassionate way. While remaining direct and unemotional.

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